Frequently Asked Questions
Quick answers about shipping, returns, supplements, and customer support.
Suwanakit currently ships within the United States only.
Orders are normally processed within 1–2 business days.
Estimated delivery time is approximately 5–7 business days. Delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside Suwanakit's control.
Standard shipping is $2 for orders below the free-shipping threshold.
Yes. Suwanakit offers free shipping on orders of $10 or more.
Yes. Where tracking information is available, customers can use the Track Order page or the tracking information associated with their order.
Eligible products may be returned within 30 days.
Products should generally be unopened, unused, sealed, and in appropriate return condition.
Opened dietary supplements are normally non-returnable for product-safety reasons.
Contact Suwanakit at contact@suwanakit.com and provide your order information and details of the problem. After verification, Suwanakit may provide a replacement or refund.
For ordinary customer-requested returns, the customer is responsible for return shipping. For verified damaged or incorrect orders, Suwanakit will cover applicable return shipping.
Approved refunds are generally processed within 5–10 business days. Your payment provider may require additional time before the credit appears.
Orders may be cancelled before fulfillment or shipment. Once an order has entered fulfillment or has shipped, cancellation may no longer be possible.
The initial collection includes Daily Core Multi, Omega Balance 700, Magnesium Glycinate 240, Creatine Core 5G, Hydrate+ Electrolytes, and Daily Fiber 5.
No. Suwanakit supplements are not intended to diagnose, treat, cure, or prevent disease.
You should consult a qualified healthcare professional before using supplements if you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a supplement is appropriate for you.
Yes. Individual experiences can vary depending on factors including diet, activity level, lifestyle, individual physiology, and consistency of use.
Customer support is available 24 Hours.
Email: contact@suwanakit.com
Phone: +1 (629) 341-6539
Address: 1158 Park Ave, Murfreesboro, TN 37129, USA.